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Concessionary Travel Scheme
Renewal process
Current bus pass holders
If you apply for or currently have a bus pass, you will automatically be sent a new one shortly before the old one is due to expire. If the new pass has not arrived before the old one is due to expire, you should contact us immediately.
Current voucher or rail concession holders
If you apply for or the last concession you received from us was either vouchers for use with local taxis or a senior citizens/disabled persons railcard exchange order, we will write to you approximately a month prior to your concession with us expiring (ie approximately 11 months after it was issued), to invite you to either renew that concession or change to an alternative.
