Page content section :
Environmental health
Noise control and neighbour complaints
The Domestic and Pollution Team investigate complaints about noise from domestic, commercial or industrial premises. They can also investigate complaints about noise from building work or use of equipment in the street, including vehicle alarms. Complaints are investigated as soon as possible and a first response will be made within four working days.
If you are having problems with noise and wish to make a complaint then report it to us and we will send you a noise monitoring form that you can fill in and return to us.
We can also provide advise on noise reduction methods and provide objective assessments of planning applications where the issue of environmental noise is material consideration.
See also :
- Noise guide (.PDF
191kb)
(it is best to print this out and re-assemble as an A5 booklet before reading) - Noise Policy 2000 (.PDF 66kb) - currently being revised, new version will be available soon
Barking dogs can also be a source of annoyance. For more information see :
- Dog barking information leaflet (.PDF 64kb)
- Dog warden webpage
- Association of Pet Behaviour Counsellors (APBC) : www.apbc.org.uk/articles.htm
For more information about noise control and neighbour complaints please contact Environmental Support.
Independent Mediation Services
Should you be affected by a conflict with your neighbour either over noise or another dispute you may wish to make use of an independent mediation service.
